Insights · AI search

AI Search for Dentists: How to Get Your Practice Named

Dr. Anissa Broussard Dr. Anissa Broussard, DMD Founder, Digital Floss · · 6 min read
Dr. Anissa Broussard presenting a slide on AI search for dental practices at FutureProof

To get recommended by ChatGPT, Claude, Perplexity and Google's AI answers, your practice needs the same clear facts everywhere those engines look: your website, Google Business Profile, directories and reviews. Those facts need to be written in a way the engines can quote. Start by asking each engine the questions your patients ask, see who it names, and then fix the sources behind the answer.

Feeling invisible in a place you can't even see

Here's the part that unsettles most dentists I talk to. A patient can ask ChatGPT for a dentist, get three names, and book one of them — and you'll never know you were left out, because there's no ranking report for that conversation.

That's the reason I wrote FOUND . The good news is that the engines aren't random. They build their answers from sources you can see, check and improve.

Why AI answers matter for your practice now

The shift is happening fast. BrightLocal's 2026 research found that 45% of consumers use AI tools for local business recommendations ( BrightLocal). ChatGPT is the most used at 31%, then Google AI Mode at 23%, followed by Gemini, Copilot and Claude.

ChatGPT alone has more than 800 million weekly users, according to OpenAI CEO Sam Altman in October 2025 ( TechCrunch).

On Google, AI summaries are changing how people click. Pew Research found that users clicked a result in 8% of visits when an AI summary appeared, compared with 15% when it didn't. Only 1% clicked a link inside the summary itself ( Pew Research Center). More and more, the answer is the destination.

How each AI engine tends to find a dentist

None of these companies publishes a full recipe, and their behavior changes often. What follows are tendencies we've observed when running dental searches, not guarantees. Test your own city.

Engine Sources it tends to lean on What that means for you
ChatGPT Live web search results, practice and agency websites, map and business listings Your website and listings need clear, matching facts and pages that answer real questions
Perplexity Directories, "best dentists in [city]" listicles and review sites, usually cited openly Get listed accurately on reputable directories and local best-of lists
Google AI Overviews / AI Mode Google Business Profile, Reddit threads, YouTube videos, plus regular web results A complete profile, real video and genuine community mentions all count
Claude Live web results when search is turned on Strong, consistent web presence; test it the same way as the others

The pattern across all four is the same: they repeat what credible sources already say about you. If those sources are thin, outdated or contradict each other, the engine has little reason to name you.

Running a 15-minute AI search self-audit

Open ChatGPT, Claude, Perplexity and Google (with AI Mode or an AI Overview showing). Spend about three minutes in each, then three minutes writing down what you found. Use a private or logged-out window where you can, so your history doesn't shape the answer.

The prompts to type

Replace the brackets with your details, and type each prompt exactly as a patient would:

  1. "Who is the best dentist for dental implants in [city]?"
  2. "Which dentist in [city] is good for nervous or anxious patients?"
  3. "I chipped my tooth. Is there an emergency dentist open today near [neighborhood]?"
  4. "What's the best family dentist in [city] for kids?"
  5. "Is [your practice name] in [city] a good dentist?"
  6. "What does [your practice name] offer, and where is it located?"

Swap in the services you most want to grow, like Invisalign, veneers or sleep apnea care.

What to write down

For each engine and each prompt, note:

  • Were you named? Yes or no, and in what position.
  • Who was named instead? These are the practices AI already trusts in your area.
  • Which sources were cited? Directories, review sites, articles, videos or Reddit threads.
  • Were your facts right? Address, phone, hours, services and doctor names.

The sources column is your to-do list. If Perplexity keeps citing one local listicle, you need to be on it. If ChatGPT gets your hours wrong, find where that wrong information lives and fix it.

Writing answer-first FAQ pages

AI engines are built to answer questions, so they favor pages that answer questions directly. Each service page should open with two or three sentences that answer the main question outright, then expand.

Add a real FAQ section to every service page, written in the words patients actually use. "How long do dental implants take in [city]?" with a clear, specific answer is far easier to quote than a paragraph of general marketing language.

Write from your doctors' own words wherever you can. Specific, firsthand explanations give an engine something no other practice can offer.

Adding schema so engines read your facts correctly

Schema is structured data that spells out who you are in a format machines don't have to interpret. For a practice, use the Dentist type, which schema.org places under LocalBusiness and MedicalBusiness ( Schema.org).

Include your exact name, address, phone, hours, geo coordinates and links to your official profiles. Add FAQ markup to pages with real questions and answers, and person details for each doctor.

Treating reviews as AI source material

Reviews aren't only for patients anymore. AI engines read them too, and the words patients use — "gentle," "great with kids," "saw me the same day" — can shape how an engine describes you.

Patients also use reviews to check the AI's work. BrightLocal found that 97% of AI users cross-reference AI recommendations against real reviews ( BrightLocal), and 74% of consumers want reviews from the last three months ( BrightLocal).

Ask every happy patient for a review, steadily, and respond with care. Never confirm in a reply that someone is your patient or mention their treatment.

Getting listed on the directories engines trust

Directories give AI engines an independent second opinion about you. Claim and complete your listings on the major health and local directories, including the ones your competitors already show up on in your self-audit.

Look for local "best dentists" lists, community guides and local news coverage too. You can't buy your way onto a credible list, but you can make sure the people who write them know you exist.

Keeping your facts identical everywhere

This sounds simple and it's where most practices slip. Your practice name, address, phone, hours, doctor names and services should match exactly across your website, Google Business Profile, schema, directories and social profiles.

When one source says you close at 5 and another says 6, an engine has to choose — or skip you. Pick one version of every fact, and update it everywhere at once when anything changes.

Where my book FOUND fits

I wrote FOUND: How AI Chose Your Competitors, And What to Do About It Right Now after watching this shift reach practices doing everything "right" by the old rules. The book goes deeper into each of the steps above and how to put them in order for your practice ( thefoundbook.com).

This is also the AI visibility work we do at Digital Floss. We publish four times a week across six channels (Google, YouTube, LinkedIn, Facebook, Instagram and TikTok), built from two shoot days at the practice twice a year, so the engines have real material to find. Start with the self-audit either way — fifteen minutes will tell you a lot.

Frequently asked questions

How do I get my dental practice recommended by ChatGPT?

Make sure ChatGPT can find clear, consistent facts about your practice from credible sources. That means a website with answer-first service pages, a complete Google Business Profile, accurate directory listings and recent reviews. Then run the self-audit prompts every month to see whether you're named and which sources it cites.

Does Google AI Overview use my Google Business Profile?

In our dental searches, Google's AI answers often reflect Business Profile details like services, hours and reviews, alongside web pages, Reddit threads and YouTube videos. Google doesn't publish exactly how it chooses sources, so treat your profile as essential and keep it complete, accurate and active with fresh photos and reviews.

Is AI search optimization different from SEO?

It builds on the same foundation: good pages, accurate listings, reviews and schema. The difference is emphasis. AI engines reward direct answers, consistent facts across many sources and independent mentions like directories and local lists. Strong SEO gets you most of the way there, and the self-audit shows where the gaps are.

How often should I check AI search results for my practice?

Monthly is a good rhythm. AI answers change as engines update and as new sources appear, so a single check can be misleading. Run the same prompts in each engine every month, log whether you're named and which sources are cited, and track progress over time.

Can I pay to be recommended by ChatGPT or Perplexity?

You can't buy a place inside an organic AI answer. What you can do is improve the sources engines draw on: your website, Google Business Profile, reviews, directory listings and local coverage. Paid ads are a separate channel and appear differently, so judge them on their own results.

Sources

  • BrightLocal, AI trust findings from the Local Consumer Review Survey 2026: https://www.brightlocal.com/research/lcrs-ai-trust/
  • BrightLocal, "Local Consumer Review Survey 2026": https://www.brightlocal.com/research/local-consumer-review-survey/
  • TechCrunch, "Sam Altman says ChatGPT has hit 800M weekly active users" (Oct 6, 2025): https://techcrunch.com/2025/10/06/sam-altman-says-chatgpt-has-hit-800m-weekly-active-users/
  • Pew Research Center, "Google users are less likely to click on links when an AI summary appears in the results" (July 22, 2025): https://www.pewresearch.org/short-reads/2025/07/22/google-users-are-less-likely-to-click-on-links-when-an-ai-summary-appears-in-the-results/
  • Schema.org, "Dentist": https://schema.org/Dentist
  • FOUND: How AI Chose Your Competitors, And What to Do About It Right Now : https://thefoundbook.com

Want to know where your practice stands?

Digital Floss

The dentist-founded marketing agency for practices that want to be found first.

Follow along

Contact

© 2026 All Rights Reserved Digital Floss LLC Privacy Policy Terms of Service Accessibility Statement